Last update: [August 01, 2025]

This Privacy Policy explains how we collect, use, store and protect the personal data of users who access the domuscarpatica.eu website (hereinafter referred to as the "Site").

1. Who we are

The data controller is:

• SC DOMUS CARPATICA SRL
• Adress: Str Garii Nr 4, Gheorgheni, Harghita, România
• CUI / CIF: RO16486110
• Contact email: contact@domuscarpatica.eu

2. What data do we collect?

The data collected may include:

• Name and surname
• Email address
• Phone number
• Messages sent through contact forms
• IP address
• Browser and device information (via cookies)

3. How we collect data

We collect data in the following ways:

• By voluntarily completing contact forms
• Through interaction with the site (e.g. cookies, statistics)
• By correspondence via email or telephone

4. Purposes of data processing

We use the data for the following purposes:

• To respond to requests submitted through the contact form
• For administrative communications (e.g. confirmations, responses)
• To improve the user experience on the site
• For traffic analysis (Google Analytics, if applicable)
• To send offers or news (only with your consent)

5. Legal basis for processing

According to art. 6 of the GDPR, the grounds we rely on are:

• Explicit consent (art. 6 para. 1 letter a)
• Execution of a contract or request (letter b)
• Our legitimate interest in improving services (lit. f)

6. To whom do we transfer the data?

Your data is not sold or rented to third parties.</br>We may only transmit data to:

• Service providers necessary for the operation of the site (e.g. hosting, email)
• Authorities, if there is a legal obligation

All partners comply with GDPR regulations.

7. How long do we keep data?

The data is stored:

• For the period necessary for the purpose for which they were collected
• Or as long as required by legal obligations (e.g. accounting)
• Contact messages can be kept for up to 12 months

8. Your rights

According to GDPR, you have the following rights:

• The right to be informed
• The right to access your own data
• Right to rectification
• The right to erasure of data ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
• The right to file a complaint with the National Supervisory Authority for Personal Data Processing (www.dataprotection.ro)

9. Data security

We take appropriate technical and organizational measures to protect data against loss, destruction, unauthorized access or disclosure.

10. Cookies and statistics

The site may use cookies for functionality and traffic analysis. You have the option to accept, reject or manage them from your browser settings or the consent banner. Examples of cookies used:

• Google Analytics - collects anonymous traffic data
• Session cookie - for the functioning of forms

11. Contact

For any questions related to the Privacy Policy or to exercise your rights, you can contact us at:

📧 contact@domuscarpatica.eu

📍 Str Garii Nr 4, Gheorgheni, Harghita, România